gtd99 Privacy Policy
Your personal information is our top priority. This policy clearly explains how we collect, use, and keep your data secure.
Introduction and Scope
This Privacy Policy ("Policy") applies to the gtd99 platform and all related services. By using our services, you agree to the terms of this Policy.
gtd99 is a secure and reliable online gaming platform operating for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.
The matters described in this Privacy Policy explain what types of information we collect, why we collect it, how we use it, who we share it with, how long we retain it, and what steps we take to protect your information. This Policy is connected to our Terms and Conditions and both should be read together.
By browsing our website https://gtd99.cam, creating an account, or using any of our services, you give your full consent to the terms described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
To create an account and operate our services at gtd99, we collect the following types of information. The information collected is used only for the purposes for which it is needed.
Personal Identification Information
- Full name
- Date of birth (for age verification)
- Valid national ID number
- Email address
- Residential address
Financial and Transaction Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
Gaming Activity Information
- Game history and results
- Bet amounts and types
- Preferred games and categories
- Bonus receipt and usage details
- Session duration
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Login time and location data
- Cookie and session data
Beyond the information listed above, when you contact our customer support team via live chat or email, we also retain a record of those conversations. This information is used to improve the quality of our services and to provide you with better assistance in the future.
Purpose of Using Information
gtd99 uses your information only for the lawful purposes described below. We never use your information for irrelevant or unauthorised activities.
Account Management and Verification
Your information is used to create, manage, and secure your account. It is also needed for age verification, identity confirmation, and preventing multiple accounts. As part of responsible gaming, every user must be at least 21 years of age.
Financial Transaction Processing
Financial information is used to process your deposit and withdrawal requests and to ensure the accuracy of transactions. Ensuring fast and secure payments via bKash, Nagad, Rocket, Upay and bank transfer is our priority.
Security and Fraud Prevention
We use technical information to protect your account and financial data from unauthorised access. This information is essential for detecting suspicious activity, preventing money laundering, and stopping fraudulent transactions.
Customer Service Improvement
Your account information is used to help our 24/7 live chat support team resolve your issues quickly and effectively. By reviewing the history of previous conversations, we can provide you with personalised assistance.
Platform Development and Analytics
By analysing overall user behaviour, we continuously improve our services, game selection, and user experience. Personal identity is kept anonymous in this analysis.
Data Storage and Security
gtd99 adopts modern technical and administrative measures to protect your personal information. Our security framework ensures the following:
- All data transfers are secured using SSL encryption technology
- Sensitive information is stored using strong encryption algorithms
- Only authorised staff can access your personal information
- Regular security audits and assessments are conducted
- A clear process is in place for rapid response in the event of a data breach
- Passwords are never stored in plain readable form
Data Retention Period: All information is retained while your account is active. Even after an account is closed, certain information may need to be kept for a defined period due to regulatory and legal obligations.
While we make every effort to protect your information, no data transmission over the internet is completely secure. Keeping your account password confidential and logging out after using an unfamiliar device is important for your own security.
Sharing Information with Third Parties
gtd99 never sells your personal information. Information is shared with third parties only for the purpose of operating our services and under strict confidentiality agreements.
We may share your information with third parties in the following circumstances:
Payment Processing Partners
The relevant payment providers are shared the necessary financial information to process transactions via bKash, Nagad, Rocket, Upay and bank transfer. This information is used solely for the purpose of completing transactions.
Technology and Service Providers
We work with various technology companies to operate our platform, such as server hosting providers, game software suppliers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, etc.), and analytics tools. These companies may access information only for the purpose of providing their services.
Legal Obligations
We may be required to share necessary information with relevant authorities in response to court orders, government directives, or legal investigations. Information may also be provided in cases of financial crime, fraud, or other legal violations.
Cookies and Tracking Technologies
The gtd99 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and operating core platform functionality. Without them, the platform cannot function properly.
Analytics Cookies
These cookies collect information to help us understand how users interact with our site. This information is analysed in aggregate form and individual identities are not revealed.
Preference Cookies
These cookies are used to remember your language preferences, game settings, and other personalisation options.
Security Cookies
Security cookies are used to detect fraudulent activity, protect accounts, and prevent suspicious login attempts.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform and you may not be able to log in.
Your Rights Regarding Your Information
As a user of our platform, you have the following rights regarding your own personal information. To exercise these rights, you can contact our customer support team.
Right to Access Your Information
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your stored information.
Right to Correct Your Information
You have the right to request correction of any inaccuracies in your personal information. We will make corrections as quickly as possible.
Right to Delete Your Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained where there are legal obligations or legitimate interests.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
To exercise these rights, write to us at [email protected] or contact us via live chat. We will verify your request and respond as quickly as possible.
Children's Privacy Protection
gtd99 services are for users aged 21 and above only. Use of our platform by minors is strictly prohibited.
We do not knowingly collect personal information from any minor. Our registration process includes age verification measures. If we become aware that information belonging to a minor is in our system, that account and information will be deleted immediately.
We ask parents to ensure that their children do not gain access to online gaming platforms. Using parental control tools can help protect minors. If you suspect that a minor is using our platform, please notify us at [email protected].
Changes to the Privacy Policy
We may update this Privacy Policy from time to time due to changes in technology, legal requirements, or our services. If there are significant changes to the Policy, we will notify you in the following ways:
- A notice will be displayed in a prominent location on our website
- A notification may be sent to your registered email address
- The "Last Updated" date at the top of the changed policy will be updated
If you continue using our platform after a policy change, it will be assumed that you have agreed to the updated policy. We request that you read the policy carefully after each change.
The latest version of this privacy policy will always be available at https://gtd99.cam/privacy-policy.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:
Live Chat Support
Our 24/7 live chat support team is always ready to answer all your questions in Bengali. For urgent privacy-related questions, live chat is the fastest way to reach us.
Email Contact
For detailed privacy-related requests, please contact us by email. Email address: [email protected]
We generally try to respond to your privacy-related requests as quickly as possible. For complex requests, we may need to verify your identity.
Protecting your privacy is our top priority. gtd99 is committed to earning your trust as a safe and reliable platform. Please also read our responsible gaming guidelines.
Have questions? We are here to help
Our 24/7 support team is ready to answer any of your questions in Bengali.